Empowering Skilled Trades with Precision and Care that goes beyond the extra mile
Our Story and Commitment
Rivet and Associates was founded to support skilled trades through expert business solutions, led by a dedicated women-owned team in Jefferson, Georgia. We believe in the pursuit of excellence...truly.
Our team was founded by three women, all moms from different walks of life, who have the same heart for business development. Our three founders believe in treating customers and team members, aka Associates, with the utmost respect and care. We believe that if we pursue excellence for our Clients and excellence in how we manage our teams, Rivet and Associates will thrive. Our goal is to become the first business of its kind to simplify the operational and marketing demands of the skilled trades industry while providing exceptional customer service.
Our "2nd Mile Promise" is something you will often hear us reference. It is no longer enough to just go the extra mile for customers. We believe that what makes a business successful is going to the second mile and beyond when it comes to customer service. The miles we walk with you don't end after mile marker one. Your customers will be treated with the same white-glove customer service that we treat you, our Clients...and that's our promise to you!
We invite you to become a part of our community, and see for yourself how our support and impact can revolutionize your business' growth, scaleability, and sustainability. From major improvements down to the smallest detail of your business, the rivet, we are committed to caring for your company as if it were our own.
Experience the Rivet impact today!
Tailored Services for Skilled Trades Success
We value integrity, precision, and personalized service, focusing on helping trades businesses grow and scale sustainably in a competitive market.
Call Management
We handle your incoming calls with professionalism, ensuring every client inquiry is answered promptly and routed efficiently to keep your operations running smoothly.
Bookkeeping
Accurate and timely bookkeeping services designed to keep your financial records organized, helping you focus on growing your trades business without the stress of paperwork.
HR Solutions
Customized human resources support that simplifies hiring, compliance, and employee management, tailored specifically for the unique needs of skilled trades companies.
Business Operations
Streamlined operations management that optimizes workflows and improves productivity, allowing your team to deliver quality work on schedule.
Marketing Services
Strategic marketing crafted to increase your visibility and attract new clients, including digital campaigns, branding, and local outreach focused on trades industries.
Dedicated Support
Our Associates provide ongoing guidance and hands-on assistance, ensuring your business adapts and thrives in a competitive marketplace.
Client Success Stories
"Rivet and Associates transformed how we handle customer calls, freeing up time to focus on our projects."
Marcus L. - HVAC Solutions
"Their bookkeeping accuracy has given us clear financial insights, helping us plan growth confidently."
Samantha R. - Master Plumber
"The HR support from Rivet and Associates simplified hiring and compliance, making our team stronger."
David M. - Construction Crew Lead
"Their marketing strategies increased our local visibility and brought steady new clients to our landscaping business."
Emily T. - Landscaping
Clear Answers for Skilled Trades Success
Frequently Asked Questions
What types of skilled trades do you support?
We work with a broad range of trades including plumbing, HVAC, construction, landscaping, electrical services, welding, and more. Our solutions are tailored to meet the unique needs of each trade.
How does your call management service improve my business?
Our call management system ensures every customer inquiry is handled promptly and professionally, reducing missed opportunities and improving client satisfaction. We also manage outbound follow up calls and appointment reminders.
Can you customize bookkeeping and HR solutions for my company size?
Yes, we tailor bookkeeping and HR services to fit businesses of all sizes, ensuring compliance and efficient operations without unnecessary complexity.What marketing strategies do you offer for trades businesses?
We provide full-stack marketing including digital advertising, social media management, website development, AIO and AEO, Google Ads management, Google My Business management, local SEO, and more all designed specifically to attract and retain customers in the skilled trades sector.
How do you maintain quality and integrity in your services?
Our team operates with meticulous attention to detail and transparent communication, ensuring every service aligns with your business goals and industry standards. Each Associate is trained to manage specific Clients so that there is an unbiased approach to managing each account.
What is the process to get started with Rivet and Associates?
Begin with a consultation where we assess your business needs, then develop a customized plan to support your growth through our specialized services.